Susan Goldenson

Susan Goldenson has a diverse work experience in the field of innovation and research. Susan currently holds the position of Vice President at Segal's Innovation Lab, where they manage the lab and actively seeks out new developments and trends. Susan also develops strategies and intellectual capital to support clients' organizational objectives. Prior to this role, Susan worked as the Director of Segal's Innovation Lab.

Before joining Segal, Susan worked at Mercer for over 18 years in various roles. As a Principal, they supported sales opportunities and existing clients by providing analysis, reporting, and intellectual capital creation related to health care and workforce management engagements. Susan also managed a research team and enhanced the research capabilities of the unit. Susan played a key role in developing research templates, enhancing research offerings, and utilizing artificial intelligence platforms to gather insights for clients. Susan increased the team's billable revenue by 30% in 2018.

Susan's career in research started at The Urban Institute, where they worked as a Research Associate at the Health Policy Center.

Susan Goldenson holds a Master of Public Policy degree from Duke University. Susan also has a Bachelor of Science (BS) degree in Industrial and Labor Relations from Cornell University.