Jaime Girouard, M.Ed, possesses extensive experience in learning and development, currently serving as the Director of Learning and Development at Travelers since October 2007, where responsibilities include developing e-learning courses, managing customer training presentations, and overseeing webinar teams. Prior roles include Senior Instructional Designer and Multi-media Instructional Designer/Developer at Travelers, as well as Sr. Course Developer at KnowledgePlanet, where Jaime built web-based simulations and delivered customized courses. Prior to that, positions included Technical Writer/Ops Manager at Burst Media and Course Developer at Knowledge Impact, demonstrating a strong foundation in instructional design and technical documentation. Educational qualifications include a Master's degree in Educational Technology from the University of Missouri-Columbia and a Bachelor's degree in Computer Science and Information Technology from Franklin Pierce University.
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