Nicole Charbonneau

Nicole Charbonneau has extensive experience in the hospitality industry. Nicole began their career in 2008 as the Food & Beverage Manager/Assistant Wedding Coordinator at The Inn at Stonecliffe, where they serviced summer guests, managed and configured weekly schedules for employees, and completed monthly inventories and weekly ordering of liquor/beer/wine. Nicole then moved to Mission Point Resort in 2010, where they served as the Sales Manager. In this role, they were the lead SMERF sales manager, responsible for booking and drafting contracts for all conventions and meetings in the Social, Military, Educational, Religious and Fraternal Markets, and developed and maintained relationships with clients. In the same year, they began working at Grand Hotel as Human Resources Personnel, where they recruited over 300 seasonal employees and processed paperwork and job offers for over 300 foreign employees on a H2B, H2B extension or J1 Visa from 18 different countries. In 2013, they joined Detroit Athletic Club as Food & Beverage Manager, where they were a direct supervisor of two restaurants and all banquet bar staff and was responsible for employee training grids, testing and certification for all new beverage and serving staff. Nicole was also an active member of the Management Leadership Team, involved in monthly leadership meetings and capital expense budget planning. In 2014, they began working at Detroit Yacht Club as the Director of Catering. Finally, in 2016, they joined The War Memorial, where they have served in various roles, including Chief Operating Officer, Vice President of Hospitality and Patron Experience, Senior Director of Hospitality, and Director of Sales and Special Events.

Nicole Charbonneau attended Saginaw Valley State University from 2002 to 2007, where they earned an Elementary Education degree.