José Antonio Gea Arance

José Antonio Gea Arance has a diverse work experience spanning over several roles and companies. José Antonio is currently employed as the Head of Support and Operations at The Workshop - Inventors of Play since June 2022. Prior to this, they worked as the IT Support Manager and IT Service Desk Team Manager at The Workshop.

Before joining The Workshop, José worked as a Service Delivery Manager at Selfridges in 2019. José Antonio also gained valuable experience at GAME Digital PLC, where they held various roles such as IT Service Delivery Manager, IT Support Manager, and IT Service Desk Manager. At GAME Digital PLC, they were responsible for transitioning a support team into a support and operations team and implementing new ITSM tools.

Earlier in their career, José worked at ESP Global Services as a Technical Team Leader and 1st Line Support Analyst. José Antonio provided support escalation, training, and incident resolution for easyJet employees. José Antonio also worked as a Microsoft Systems Administrator at Urban Imaggina Group, where they installed and maintained IT equipment and provided remote and on-site support.

José's work experience also includes roles as a Desktop Support Specialist at 2009-2010 Infytel C.B, a Network Support role at Nostracom, and a System Administrator role at Id@s multimedia. José Antonio gained experience troubleshooting servers, desktops, applications, networking, and infrastructure issues in these positions.

Overall, José Antonio Gea Arance has gained comprehensive experience in support, operations, service delivery, and IT management throughout their career.

José Antonio Gea Arance completed their education history as follows:

From 2010 to 2011, they attended Forman in Málaga, obtaining an MCITP degree in the field of Expert Administration of Microsoft Systems.

Between 2007 and 2008, they studied at Confederación de Empresarios de Jaén, focusing on occupational training as a vocational instructor for FPO courses.

From 2002 to 2004, they attended I.E.S. Oretania, where they obtained a C.F.G.S. degree in the field of Development of Computer Applications.

In addition to their formal education, José Antonio Gea Arance has obtained several certifications. These include ITIL 4 Specialist: Create, Deliver and Support from AXELOS Global Best Practice, which they obtained in May 2023, and ITIL V4 Foundation, obtained in February 2022. José Antonio has also earned the First Certificate in English - B2 Level from Cambridge University in June 2013.

Furthermore, they hold additional certifications from Microsoft, including MCITP: Enterprise Administrator and MCITP: Server Administrator, although the specific dates of obtaining these certifications are not provided.