Denise Salamanca-Adriano is an experienced Service Delivery Manager at Theta (NZ) since March 2013, where responsibilities include leadership in SLA management, incident management, and overseeing customer agreement financials. Previously, Denise held various positions at Hewlett Packard Enterprise from December 2009 to January 2013, including Change Manager and Incident Manager for Procter and Gamble, managing changes and incident processes across North and Latin America. Prior to that, Denise worked as a Software Engineer at Accenture from August 2007 to November 2009, focusing on quality assurance and testing. Denise holds a Bachelor of Science in Computer Science with a specialization in Information Technology from De La Salle University, earned between 2002 and 2007.
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