Bill Chase

TR Change Program, Head Of Customer Service & Support at Thomson Reuters

Bill Chase has a diverse work experience spanning over several companies. Bill started their career at Honeywell as a Sales Manager in the Consumer Products Division from an unspecified start date until June 1998. Bill then joined GE Appliances as a National Account Manager from July 1998 to March 2000. Later, they worked at Iomega Corp as Director of Sales Operations and Training from March 2000 to January 2002. In this role, they successfully reduced customer service expenses and annual product returns while improving on-time shipments.

Bill then joined Intuit, where they held various positions over different time periods. Bill served as the Director of Sales Operations from January 2002 to November 2004, during which they achieved significant cost reductions and implemented effective inventory management strategies. From November 2004 to January 2006, they were the Director of Retail Sales and Marketing, responsible for the P&L of a $220 million sales organization. Bill successfully developed and implemented a channel strategy aimed at improving outcomes for customers and the overall channel.

From February 2006 to June 2010, Bill worked as the Director of Order to Invoice - Finance Operations at Intuit. Bill played a crucial role in integrating mergers and acquisitions, improving order processing, and maintaining financial integrity. Bill also led the financial system integration for 10 executed transactions. From June 2010 to November 2012, they served as the Vice President of Operations & Customer Care in the Healthcare Group. Bill'sresponsibilities included leading operational leadership, customer care, and the integration of a newly acquired business.

After leaving Intuit, Bill joined Thomson Reuters and held several roles. From July 2017 to January 2018, they worked as the Vice President of Business Process Management. Bill then became the Vice President of Transformation and Customer Operations from January 2018 to November 2018. From November 2018 to December 2020, they served as the Head of HR - Tax & Accounting Professionals, where they played a vital role in enhancing HR strategies and initiatives. Finally, since January 2021, they have been serving as the TR Change Program, Head of Customer Service & Support at Thomson Reuters.

Overall, Bill Chase has had a comprehensive career with extensive experience in finance, operations, sales, and customer service roles across multiple industries and companies.

Bill Chase attended Northern Arizona University-The W. A. Franke College of Business from 1988 to 1992. Bill earned a Bachelor of Science degree in Accounting during this time.

Links

Previous companies

General Electric logo
Honeywell logo
Intuit logo

Timeline

  • TR Change Program, Head Of Customer Service & Support

    January, 2021 - present

  • Head Of HR Tax Accounting Professionals

    November, 2018

  • Vice President Of Transformation And Customer Operations

    January, 2018

  • Vice President Of Business Process Management

    July, 2017