Jasmine M.

Jasmine M. is a seasoned Customer Success Manager with extensive experience in driving customer engagement and retention across multiple organizations. Currently at Thoropass since August 2024, Jasmine leads post-sales relationships, focusing on implementation and contract renewals to foster ARR growth. Previous roles at Greenhouse Software and Bullhorn involved successful customer onboarding, net retention rates of 115.9%, and the execution of training programs that significantly reduced support inquiries. Earlier experience as a Recruiter at PrideStaff showcased Jasmine's ability to streamline hiring processes, while a tenure as Business Development Manager at Woody Anderson Ford demonstrated a knack for improving online lead conversion and customer engagement. Jasmine holds an Associate's degree from Calhoun Community College and a Bachelor's degree from the University of North Alabama.