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Ritu Mitra

Senior Customer Success Manager at Thoropass

Ritu Mitra is a seasoned professional with extensive experience in customer success, account management, and sales across various sectors. Currently serving as a Senior Customer Success Manager at Thoropass since November 2022, Ritu oversees client onboarding and support for over 60 start-up and mid-market clients, managing substantial annual recurring revenue. Previous roles include Client Success Manager at Formidable, Account Executive at several companies including RANDEM GROUP, Airmeet, Everflow, ThinkProxi LLC, Certain, Inc., Hospitalist-IQ, Webtrends, and Exact Recruiting. Ritu has consistently demonstrated the ability to build strong client relationships, drive sales growth, and enhance customer satisfaction through effective communication and strategic marketing efforts. Ritu holds a B.S. in Computer Information Systems from the University of Tampa and a B.S. in Hotel, Restaurant & Institutional Management from Johnson & Wales University, along with a diploma from the Hotel Institute Montreux in Switzerland.

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Tampa, United States

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Thoropass

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At Thoropass, we’re compliance experts so you don’t have to be. Pairing easy software that’s always getting smarter with expert guidance and continuous monitoring, we integrate into your process to prepare you to pass any audit, every year, with flying colors. Hundreds of growing companies use Thoropass’s compliance automation platform, expertservices, auditors and partner ecosystem to get and stay compliant over the lifetime of their business. We offer SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and other infosec and privacy frameworks. Learn more at www.thoropass.com..