Ritu Mitra

Ritu Mitra is a seasoned professional with extensive experience in customer success, account management, and sales across various sectors. Currently serving as a Senior Customer Success Manager at Thoropass since November 2022, Ritu oversees client onboarding and support for over 60 start-up and mid-market clients, managing substantial annual recurring revenue. Previous roles include Client Success Manager at Formidable, Account Executive at several companies including RANDEM GROUP, Airmeet, Everflow, ThinkProxi LLC, Certain, Inc., Hospitalist-IQ, Webtrends, and Exact Recruiting. Ritu has consistently demonstrated the ability to build strong client relationships, drive sales growth, and enhance customer satisfaction through effective communication and strategic marketing efforts. Ritu holds a B.S. in Computer Information Systems from the University of Tampa and a B.S. in Hotel, Restaurant & Institutional Management from Johnson & Wales University, along with a diploma from the Hotel Institute Montreux in Switzerland.