Guillermo Estévez

Guillermo Estévez has a diverse work experience in the field of CRM (Customer Relationship Management) and software development. Guillermo started their career in 2004 as a Developer-Analyst at RECAM S.L, where they led a full life cycle project for an internal Database Checker application. Guillermo then worked as a Consultant at VASS, developing new websites and managing secure intercommunications software.

In 2005, Guillermo joined Buro Happold as a Senior Information System Developer, where they managed a key project for the company and maintained internal intranet programs. Guillermo then moved on to ABATEC Marketing Online as a Senior Consultant, managing a project for a German bank in Madrid.

In 2007, Guillermo joined ELCA Informática SL as a Senior Software Engineer, focusing on implementing a customized solution for client management and marketing campaigns. Guillermo also led the data migration from Ms. Dynamics CRM 3 to Ms. Dynamics CRM 4. Later in 2007, they worked as a Senior Consultant at Storm Technology Ltd, where they led the life cycle of CRM implementations and was a project leader with a European auction company.

From 2010 to 2013, Guillermo worked as a Dynamics CRM Consultant at Avanade, where they implemented and integrated a new CRM system, migrated database systems, and led an integration project between an online media provider, internet payment system, and client CRM.

In 2013, Guillermo joined Notable Solutions, a Nuance Company, as the Head of CRM. Guillermo was responsible for managing the CRM department, leading external outsourcing team members, and implementing business workflows to increase productivity and firm revenues.

From 2015 to 2020, Guillermo worked at Booz Allen Hamilton as a Lead Technologist - CRM Architect. Guillermo was the senior point of contact with the client for multiple MS Dynamics CRM instances and was responsible for consultation, development, debugging, and testing of the CRM instances.

Currently, Guillermo is working at ThunderCat Technology as a Business System Manager, starting from 2020. Further details about their role at ThunderCat Technology are not provided.

Guillermo Estévez obtained a Bachelor of Science in Computer Science with a specialization in Computer Engineering from Universidad Pontificia de Salamanca, where they studied from 1995 to 2004. During the same period, they also completed a Master of Science in Computer Science with a specialization in Enterprise Management from the same university.

In terms of additional certifications, Guillermo obtained the following certifications related to Microsoft Dynamics 365 and CRM: MCSA: Dynamics 365 - Certified 2019, MCSE: Business Applications - Certified 2019, Microsoft Dynamics 365 customer engagement Online Deployment, Microsoft Dynamics 365 for Customer Service, Microsoft Dynamics 365 Customization and Configuration, Scribe Insight Level 1, MCTS: Microsoft Dynamics CRM Application, MCPS: Microsoft Certified Professional, MCTS: Microsoft Dynamics CRM Customization and Configuration, MCTS: Microsoft Dynamics CRM 2011 Applications, and MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration.

Additional information about Guillermo's education history or certifications is not provided.