KN

Kent Henry N.

Customer Care at Thursday Boot

Kent Henry N. has over 13 years of work experience in customer service and training roles. Kent Henry began their career in 2007 as a Technical Support Representative at eTelecare Global Solutions. In 2009, they joined APAC Customer Services as a Trainer and CSR/LCR. From 2011 to 2016, they worked at Expert Global Solutions as a Training Manager and Training Supervisor, where they were responsible for overseeing and supervising a team of trainers, and providing coaching and development. In 2017, they became Loyalty Supervisor at Balsam Hill. In 2018, they joined Balsam Brands as a Customer Success Trainer, and also began working at Thursday Boot Company as a Customer Care.

Kent Henry N. attended Asian Development Foundation College, where they earned an AB in Mass Communication.

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Timeline

  • Customer Care

    December, 2018 - present