Nikolay Mladenov

Senior Credit Services Associate at Tide

Nikolay Mladenov has a diverse work experience. In 2018, they worked as a Sales Agent at Dortome BG LTD for two months. In 2019, they pursued their passion as a Professional Photographer at Telescope Pictures by Sunbeach Studio, working on family portraits and weddings. However, due to the impact of COVID-19, photography became a hobby. From 2019 to 2020, they joined Sutherland as a Technical Support Specialist, assisting customers with a Google project. Starting in 2020, Nikolay joined Tide as a Senior Credit services associate, progressing from a Level 1 support agent to a Senior Credit specialist in their Level 2 Credit department. Nikolay'sresponsibilities included monitoring and updating their team, maintaining performance statistics, and participating in decision-making meetings with upper management. Additionally, they exceeded customer expectations in providing assistance and meeting personal development goals.

Nikolay Mladenov attended the Professional High School for Communications from 2014 to 2018, where they pursued studies in Computer Science. No specific degree was mentioned in the information provided.

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Timeline

  • Senior Credit Services Associate

    September, 2020 - present

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