Monisha Fernando

Monisha Fernando has a diverse work experience spanning multiple roles and industries. Monisha is currently working at Till Payments as a Merchant Acquiring Operations Manager, a position they started in January 2022. Prior to this, Monisha served as a Product Manager at Till Payments from July 2021 to January 2022 and as a Senior Business Analyst from August 2020 to July 2021.

Monisha's previous experience includes working as a Senior Business Consultant at Cognizant Technology Solutions for nearly nine years, from May 2011 to July 2020. Monisha also worked as a Senior Business Consultant at Euronet Worldwide from January 2018 to May 2018 and at KeyBank from July 2016 to December 2017.

In addition, Monisha held a role as a Product Owner - Payment Gateway at Fiserv from June 2018 to January 2020. In this position, they played a key role in implementing the 3D Secure 2.0 compliance measures, which resulted in a 30% reduction in fraud in India. Monisha also facilitated the acceptance of Discover Cards by all Fiserv merchants.

Furthermore, Monisha gained extensive experience at American Express, where they served as a Senior Business Analyst from May 2011 to June 2016. During their time there, they successfully managed and launched a significant consolidation and migration program and implemented a tokenization solution for secure card payments. Monisha played a lead role in various conversion programs and automation projects, earning accolades such as the "Dream Team" and "Going the Extra Mile" titles.

Monisha started their professional career as a Management Trainee at Ernst and Young in April 2010, where they gained valuable skills and experience in a short period of time.

Monisha Fernando's education history begins with their enrollment at Sri Venkateswara College of Engineering from 2005 to 2009. During this time, they pursued a Bachelor of Engineering degree with a focus on Electronics and Communication. Following their undergraduate studies, they attended Loyola Institute Of Business Administration from 2009 to 2011. There, they obtained a Post Graduate Diploma in Management with specializations in Finance and HR.