Wayne Kennedy

Customer Operations Manager at Till Payments

Wayne Kennedy has a diverse work experience spanning several companies and roles. Wayne'smost recent position is as a Customer Operations Manager at Till Payments since April 2023. Prior to that, they worked at NTT Ltd. as a Client Delivery Director from March 2022 to November 2022. Wayne also held the role of Client Services Management at NTT Ltd. from October 2019 to March 2022, where they were responsible for team management, standardization of processes, and growth.

Before NTT Ltd., Wayne worked at Dimension Data, where they held multiple roles. Wayne was the NSW/ACT Manager - Client Services Management from March 2017 to October 2019, overseeing service delivery to managed clients. Wayne also served as a Senior Service Delivery Manager, responsible for the satisfaction of Dimension Data's largest Australian client, from October 2015 to March 2017. Additionally, they were a Client Services Manager from April 2014 to October 2015.

Wayne's earlier experience includes working as a Managed Services Manager at UXC Connect from June 2013 to April 2014 and holding various roles at Singtel Optus. At Singtel Optus, they were the NSW Manager Service Management, handling end-to-end contractual delivery and customer satisfaction from January 2011 onwards. Wayne also worked as a Regional Manager Service Support from January 2006 to February 2011.

Wayne's career began at Telstra as an Account Manager, where they worked from 1980 to 1998.

Wayne Kennedy's education history is not available as no specific information regarding the start year, end year, school name, degree name, or field of study is provided.

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Timeline

  • Customer Operations Manager

    April, 2023 - present