Yeimi Betancourt

Yeimi Betancourt is an experienced professional with a diverse background in customer service, quality assurance, and chemical evaluation. Currently serving as a Team Member at Tim Hortons since August 2023, Yeimi excels in delivering exceptional customer service and proficiently preparing food and beverages. Previous roles include Quality Monitor and Customer Adviser at Fortel Customer Experience & BPO, where attention to regulatory compliance and customer interaction were key responsibilities. Yeimi's background in the food and beverage industry includes positions such as Coordinator of the Sensory Evaluation Room and Liquid Quality Analyst at C.A. Ron Santa Teresa, focusing on quality standards and product analysis. Yeimi holds a degree in Chemical Engineering from Universidad Simón Bolívar and has completed specialized training in quality management systems and food safety. Currently enrolled in a Master's program in Food Science and Technology at Universidad Nacional del Callao, Yeimi continues to enhance expertise in the field.