Kevin Menezes

Kevin Menezes has over a decade of experience in various roles related to customer success and account management. Kevin is currently serving as the CS Leadership at Tines since August 2022. This role is preceded by their position as the Head of Account Management at Tines from June 2021 to August 2022. Before that, Kevin worked as the Head of Customer Success at Tines from August 2020 to June 2021.

Prior to their time at Tines, Kevin worked at TruSTAR Technology, where they held the position of Head of Customer Success from October 2017 to August 2020. In this role, they acted as a trusted advisor to Fortune 100 enterprises and contributed to the development of the customer experience, sales handoff processes, and technical use cases. Kevin also implemented various customer-centric practices to improve platform and API usage.

Kevin's earlier experience includes working at CrowdStrike as an Account Executive from March 2017 to October 2017, responsible for business development activities in specific regions. Kevin also served as a Customer Success Account Manager at AlienVault from May 2015 to March 2017, managing a large number of accounts and ensuring successful product deployment and network visibility.

Before joining the cybersecurity industry, Kevin worked as a Regional Account Executive at American Technologies, Inc. from June 2013 to October 2014. Here, they focused on new business development and expanding healthcare service lines. Prior to that, they served as an Account Manager and Account Recruiting Manager at Aerotek Scientific – Applied Healthcare from April 2008 to June 2013. In this role, they managed client accounts in various industries and played a key role in candidate sourcing and recruitment.

Overall, Kevin has a strong background in customer success, account management, and business development, with a focus on cybersecurity and healthcare industries.

Kevin Menezes obtained their Pre-requisites in Business Administration and Management, General from the College of San Mateo from 2002 to 2004. Kevin then pursued a Bachelor's Degree in the School of Business, Communications, with a field of study in the same areas, at Notre Dame de Namur University from 2004 to 2006.