Agilan Balaguruswamy is currently the Global Service Operations Manager at TMF Group. Prior to this, Agilan worked as a Service Delivery Manager at Cognizant and Manager Operations at Capgemini. With experience in managing business operations, quality assurance, client reporting, and team management, Agilan has a proven track record of automating processes, facilitating process improvements, and enhancing operational efficiency. Agilan's background includes roles at Wipro Technologies, Mphassis, IBM Global Process Services, and E2E serwizsol, showcasing a wealth of experience in operations management and leadership. Agilan holds a Bachelor's Degree in Business/Commerce from Savitribai Phule Pune University.
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