The Operations and Technical Support Team at TodayTix plays a crucial role in ensuring seamless ticket fulfillment and outstanding customer experiences. This team is responsible for managing technical operations, providing support for customer inquiries, and implementing quality assurance measures. They collaborate across departments to optimize processes, troubleshoot issues, and enhance efficiency, ultimately striving to deliver a smooth and enjoyable experience for every customer seeking live entertainment.
Aaron Rampersad
IT System Engineer
Becca Shulbank-Smith
Senior Operations Manager
Ella Hewett
Customer Service Team Leader
Heidi Griswold
Customer Service Specialist
Ian Shain
Senior Operations Manager, Nor...
Kate Riley
CX Team Lead
Larissa Rosa
Incident Manager
Leah Snook
Associate Director, CX Ops
Natasha Balgalve
Customer Service Executive
Veronica Filippopoli...
Senior Customer Experience Ope...
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