Jim Waite is an experienced professional in client advocacy and account management, currently serving as Client Advocate Manager at Toshiba Global Commerce Solutions since April 2020. Prior to this role, Jim held various positions at NCR Corporation, including Account Support Manager and Field Operation Director Assistant, where responsibilities included managing teams of Territory Managers and Customer Engineers, ensuring client satisfaction, and overseeing service agreements. Jim's career also includes experience as Project Manager at Spencer Technologies, focusing on specialty retailers in the Philadelphia area. Jim earned a Bachelor of Science degree in Electrical and Electronics Engineering from Kean University.
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