Antonio Pedron

Team Lead, Application Support at TouchBistro

Antonio Pedron has a diverse work experience spanning various industries and roles. Antonio began their career in 2009 as the Editor In Chief for VidaEnLinea.com.mx, where they produced audio and video content, specializing in live events coverage. From 2009 to 2013, they also served as the Manager and host for Openradiux.com, overseeing schedules, hosts, castings, and marketing.

In 2012, Antonio gained 200 practice hours as a Line Cook at Mehen'ki Bakery. Antonio then worked as a Sommelier at Publicis from November 2014 to April 2015. From May 2015 to January 2016, they worked as a Line Cook at Amsterdam BrewHouse.

Antonio's management experience includes roles such as Kitchen Manager at Baka Gallery Cafe from March 2016 to June 2018 and General Manager at Gloryhole Doughnuts from August 2018 to December 2020. At Gloryhole Doughnuts, they successfully implemented sales strategies and web store compliance with COVID-19 regulations.

Antonio also has experience in the tech industry, having worked as a Product Support Technical Specialist at TouchBistro from December 2020 to September 2022. Antonio then held roles as Team Lead for Priority Support and Manager for Product Support, where they guided and managed teams, fostered a positive work environment, and promoted professional growth.

Additionally, Antonio worked at Without Coffee as a Content Producer from January 2020 onwards. In this role, they worked closely with the CEO and Production Manager to ensure high-quality video and audio productions for recorded shows and live events.

Antonio's work experience demonstrates their adaptability and ability to contribute effectively in various roles and industries.

Antonio Pedron completed their education in the field of Gastronomia, obtaining a Licenciatura degree from Universidad de Cuautitlán Izcalli from 2011 to 2014. Antonio then enrolled at Humber College from 2015 to 2017 to study Baking and Pastry Arts/Baker/Pastry Chef. In addition to their academic qualifications, Antonio has obtained several additional certifications focused on leadership, customer service, and productivity.

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Timeline

  • Team Lead, Application Support

    January, 2024 - present

  • Manager, Product Support

    June, 2023

  • Team Lead, Priority Support

    September, 2022

  • Product Support Technical Specialist

    December, 2020

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