Customer Experience Team

The Customer Experience Team at Tourneau|Bucherer is dedicated to enhancing the overall client journey by providing personalized service and support across all retail locations. This team collaborates to implement best practices in customer engagement, leverage CRM tools to analyze client interactions, and ensure a seamless experience that aligns with the company’s commitment to excellence in fine timepieces. Their efforts are aimed at fostering long-lasting relationships with customers and elevating the brand's reputation in the luxury market.