Heather Miller

Heather Miller is currently a Senior Sales Engineer at Tovuti. Prior to their current position, Heather was the Director of Continuing Medical Education (CME) at the California Medical Association from June 2018 to February 2020. In their previous role, Heather was responsible for the daily operations and strategic relationship building of internal, external, state based and national clients, including recommendations to the Board of Trustees and executive leadership. Heather oversaw greater than 200 accredited healthcare facilities in three states, 15 volunteer physician and subject matter expert (SME) surveyors, and CME Program staff. Heather demonstrated weekly alignment with the national regulatory authority, Accreditation Council for Continuing Medical Education (ACCME), as the largest of 39 nationally Recognized Accreditors.

Some of Heather’s accomplishments during their time as Director of CME include:

- Directing, coaching, and auditing over 200 facilities in three states as identified and/or quarterly basis.

- Co-presenting 8/2019 at ACCME’s “Accreditation Workshop” with ACCME staff and Cleveland Clinic.

- Planning and presenting the 5/2019 CMA “Annual Conference” and “Accreditation and Surveyor Workshops” with invited guest faculty from ACCME, Hawai’i, Washington, and UCSF for over 100 physicians and health leaders from three states.

- Managing 24/7 emergency compliance situation to accredited healthcare facilities impacted by wildfires in the fall of 2018.

- Managing 24/7 emergency compliance situations to accredited healthcare facilities impacted by blizzards or floods in

Heather Miller earned their Bachelor of Science in General Community Health and Health Promotion from Northern Illinois University.