Ankita Kweera

Service Operations Analyst at Toyota Connected Europe

Ankita Kweera has a diverse work experience spanning multiple industries. Ankita started their career in 2016 as a Research Analyst at Value Prospect, where they specialized in demand generation campaigns, direct marketing, and data analytics. Ankita then transitioned to the role of Account Manager, where they played a key role in new business pitches, managed PAN India accounts, and worked with cross-functional teams and agency partners to develop and achieve sales goals.

In 2017, Ankita joined DIAGEO India as an IT Analyst, where they worked on technology integration between United Spirits and Diageo, focusing on applications such as Yammer and SFA. Ankita also led the migration of SFA users to the Diageo domain.

In 2018, Ankita joined Diageo as an Employee Workplace Cross Domain Analyst, where they served as a product owner for the Salesforce application called Quip. Ankita'sresponsibilities included leading the end-to-end portfolio for product enhancement, delivering and analyzing product pilot projects, providing operational support, and driving product adoption. Ankita also managed various other applications under the Employee Workplace COE, such as Box, Okta, Zoom, and Nexthink.

In 2021, Ankita briefly worked as an Account Manager at DigiTaiken, where they collaborated with clients on L&D platform design, content enablement, and adoption strategies for Microsoft products such as Teams. Ankita utilized platforms like Saba Learning and Miro boards for this purpose.

Most recently, Ankita joined Toyota Connected Europe in 2023 as a Service Operations Analyst. Ankita'sspecific role and responsibilities in this position are not provided in the information given.

Ankita Kweera pursued a Master's degree in Business Analytics and Decision Sciences at the University of Leeds from 2021 to 2022. In addition to their formal education, they also obtained various certifications, including Data Visualization: Storytelling, Design Thinking: Data Intelligence, ITIL Service Operation, IoT Foundations: Fundamentals, ITIL Foundation certificate in IT Service Management, and several AMCAT certifications in different areas such as Channel Sales, Collections Specialist, Corporate Communications Professional, Creative Content Developer, Customer Service Specialist, Data Processing Specialist, and Telesales Professional. These certifications were obtained from institutions like LinkedIn, AXELOS Global Best Practice, and Aspiring Minds, with the certifications ranging from 2014 to 2019.

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Timeline

  • Service Operations Analyst

    March, 2023 - present