Trevor Downs

Trevor Downs has a diverse work experience ranging from technical support to customer support roles. In 2019, they joined TraceLink as a Technical Support Engineer. Prior to that, Trevor worked at Intterra as a Customer Support Specialist & Onboarding Lead from February 2018 to January 2019. In this role, they resolved customer issues, logged customer interactions, and handled data analytics tasks. From May 2016 to July 2017, Trevor worked at naviHealth as a Customer Support Specialist, where they assisted with troubleshooting and resolved issues for hospital IT systems. Trevor also submitted enhancement requests for bugs and errors. In 2015, Trevor worked as an Application Support Analyst at Glenwood Investment Group and as an Information Technology Intern at Manchester School District. Before that, in 2014, they worked at Best Buy as an Inventory Specialist. Trevor's first professional experience was as a Model at Click Models from August 2013 to January 2014.

Trevor Downs earned a Bachelor of Science (BS) degree in Computer Information Systems from the University of New Hampshire, with no specific start year mentioned but concluding in 2015. In terms of additional certifications, Trevor obtained the DSCSA Specialist certification from TraceLink in March 2023.