Erica Fox

Customer Support Advocate at Trakstar

Erica Fox has a diverse work experience spanning various industries. Erica is currently working as a Customer Support and Education Manager at Trakstar since September 2022. Prior to this, they worked at SimpleHealth, where they held multiple roles. Erica served as a Training and Operations Manager from August 2021 to August 2022, responsible for creating and facilitating remote training for the Patient Success Team. Erica also worked as a Patient Experience Specialist from August 2020 to August 2021, assisting patients in accessing reproductive healthcare and providing support to newer employees. Erica was also involved in arts education as a Teaching Artist at City Hearts: Kids Say 'Yes' to the Arts from January 2020 to March 2020, conducting Shakespeare workshops for Compton Public Schools. Erica further gained experience as an Instructor at Louisiana State University, teaching acting and stage voice courses from January 2018 to August 2019. Additionally, they have worked at the Denver Center for the Performing Arts in various roles, including Teaching Artist, Administrative Assistant, and Teaching Assistant, from June 2008 to August 2014. Erica's earlier professional experience includes working as an Adult Ski Instructor at Vail Resorts from October 2011 to April 2013, where they taught skiing to adults and provided additional guidance as a tour guide.

Erica Fox received a Bachelor of Fine Arts (BFA) degree in Acting from New York University from 2008 to 2011. Erica later pursued a Master of Fine Arts (MFA) in Theatre/Theater at Louisiana State University from 2017 to 2019. Additionally, Erica obtained a Train the Trainer Certificate from TrainSMART - Learning & Development in September 2021 and a HIPAA Certificate from Accountable HQ in May 2022.

Links

Previous companies

SimpleHealth logo
Vail Resorts logo
Denver Center for the Performing Arts logo

Timeline

  • Customer Support Advocate

    September, 2022 - present