Rae Dodkins-Rudge is a seasoned professional with extensive experience in quality monitoring and customer experience management. Currently serving as the Quality Monitoring, Customer Experience and Complaints Manager at Click Travel since March 2016, Rae focuses on monitoring communications and providing feedback to enhance customer satisfaction. Prior roles include Administrator Sales Progressor at Paul Carr Estate Agents and Property Sales Coordinator at Bairstow Eves Countrywide, where responsibilities involved managing property files and coordinating with various stakeholders. Rae began their career at HomeServe in 2003, quickly advancing within the Quality Department, where expertise in compliance monitoring and coaching was developed. Rae's educational background includes attendance at Kidbrooke School in London.
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