Customer Success and Support
About
The Customer Success and Support team at Trengo ensures that clients effectively utilize the shared multi-channel team inbox, driving user satisfaction and retention. They provide onboarding assistance, ongoing support, and personalized success strategies, addressing any technical issues and optimizing the customer journey to maximize value from Trengo’s services.
Team members
Alan Bondi
Senior Customer Success Manage...
Charlotte Beenen
Customer Onboarding Manager
Donovan van der Weer...
Customer Success Manager
Elizabeth Rennie
Customer Success Manager
Federico Lai
Head of Customer Success
Julian Estrada
Onboarding Manager
Roel van Dijk
Manager of Customer Success
Suzanne Gilbert
Team Lead - Customer Onboardin...
Vincent Werner
CS Operations Manager
Yoëlle Jansen
Customer Support Specialist
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