Salvador Morales

Salvador Morales has a diverse work experience in the field of IT. Their most recent role was as a Senior Help Desk Analyst at Trinchero Family Estates, starting in 2023. Prior to that, they worked at Verve IT as a Desktop Technician from 2022 to 2023. In this role, they were responsible for incident response, managing Microsoft 365 and KnowBe4 Admin, and ensuring security training for clients.

Before joining Verve IT, Salvador worked at Crestwood Behavioral Health, Inc. as a Help Desk Technician III from 2017 to 2022. In this role, they purchased and managed mobile devices, setup Avaya VOIP, and managed iPad devices with Cisco Meraki.

In 2016, they worked as a contractor at Robert Half. Prior to that, they gained experience as a Technical Support Specialist II at San Joaquin Co. Office of Education from 2015 to 2016. Salvador also worked as an Easy Tech Associate at Staples for a short period in 2015. Salvador started their career as a Refurbishment Technician II at Onsite Electronics Recycling in 2014.

Through their various roles, Salvador has developed strong skills in help desk support, incident response, mobile device management, network setup, and technical support.

Salvador Morales attended San Joaquin Delta College from 2006 to 2013, where they obtained two Associate's degrees. The first degree was in Computer Networking Technology, and the second degree was in Computer & Information Science. In August 2014, they also obtained the Cisco Certified Networking Associate certification from Cisco.