Renee Scrybalo has a diverse work experience, starting with their role as a Social Media Marketing Manager at the Salvation Army in 2019. Renee successfully developed and managed Instagram and Facebook platforms, significantly improving customer reach and engagement levels.
In 2020, they joined Accenture as a Customer Success Analyst 1, where they demonstrated high energy and passion for resolving customer needs. Renee also gained experience in web-based technologies, particularly in data analytics using Salesforce Lightning. Additionally, they managed the onboarding process on the Uber Eats platform with a success rate of 77%.
Continuing their career growth, Renee became a Customer Success Analyst 2 at Accenture in 2021. Renee excelled in training and mentoring new sales managers, sales representatives, and front-of-house representatives. Renee was also requested to fill in for Team Leaders, managing daily meetings and distributing new cases to Customer Success Managers.
In 2022, Renee joined Wayflyer as a Customer Success Associate. Renee retained and grew the existing customer base through upselling and cross-selling. Accomplishments include closing 58 deals, deploying $4.5 million in capital, and generating $244,000 in company revenue.
Most recently, Renee joined Triple Whale in 2023 as a Customer Success Manager. The details of their role and accomplishments in this position are not provided.
Renee Scrybalo attended Georgia Southern University from 2016 to 2020, where they obtained a Bachelor's degree in Business, Management, Marketing, and Related Support Services. In addition to their formal education, they have also earned several certifications including a Certificate of Completion in Effective Listening from LinkedIn, SPIN Selling Certification from Huthwaite International, Mimic Social Certificate of Completion from Stukent, and Social Media Training and Certification from HubSpot Academy. Renee obtained these certifications in May 2020 and April 2020 respectively.
March, 2023 - present