Madie Troutz

Madie Troutz is a seasoned professional in customer success and account management, currently serving as a Customer Success Manager at ActivTrak since May 2023. Previously, Madie held the role of Lead Enablement Operations Specialist at ShiftMed, where significant contributions included developing a Go-to-Market strategy that increased user engagement by 30% and leading five product launches that enhanced product adoption and generated $5M in revenue. In the role of Founding Key Account Manager at RoverPass, Madie drove integration initiatives that resulted in a 15% increase in recurring revenue, amounting to $1.2M. Recognized as a top-performing account manager at Stitch Fix, Madie managed extensive client portfolios, achieving consistent revenue growth. Educational credentials include a Bachelor of Arts from The University of Texas at Austin and a Master of Arts in Non-Profit Management and Art History from The University of Texas at San Antonio.