TriStar was founded in 1988 on a core principle – they will serve their customers the way they want to be served.TriStar is a company that specializes in Product Lifecycle Management (PLM).They are a company big enough to provide the experience, expertise, resources and tools needed to help their customers succeed, yet small enough to ensurethey get exactly the type of support and service they deserve.They provide business advisory, process consulting, systems selection and implementation, as well as user adoption and training services. TriStar is also a Platinum member of the PTC Channel Advantage Program and is the largest Value Added Reseller of PTC products and services in the world. They help some of the world’s most recognized companies to operate more efficiently, achieve more profitable results and implement change by embracing PLM technology. Their approach focuses on building the right PLM foundation that integrates business strategy, processes, systems and people.

Consulting

Information Technology

Software

TriStar

TriStar's headquarters in Phoenix, AZ, United States

Patrick F. Maderia

Dave Wallace

Nicholas Exposito

Bryan Enabnit

Ralph Lobocki

The Account Management Team at TriStar is responsible for cultivating and maintaining strong relationships with clients, ensuring they receive tailored solutions and strategic support that align with their business goals. By leveraging TriStar’s expertise in Product Lifecycle Management (PLM) and their extensive portfolio of PTC products and services, the team drives customer satisfaction, retention, and growth, ultimately helping clients achieve more efficient and profitable outcomes.

Account Management Team

The Engineering Team at TriStar is responsible for developing, implementing, and optimizing PLM solutions using PTC products. They handle data migration, ensure seamless application integration, manage cloud engineering, and provide expert support for Windchill and other PTC platforms. This team plays a critical role in helping clients achieve operational efficiency and profitable results through tailored PLM strategies.

Engineering Team

The Management Team at TriStar oversees a range of critical functions to ensure successful delivery of PLM solutions and services. This team is responsible for project coordination, site management, technical operations in regions like México, software development oversight, Building Information Modeling (BIM) integration, and IT infrastructure and systems. Their collective efforts help TriStar maintain its reputation for providing tailored, high-quality support and services to its customers.

Management Team

The Administration and Support team at TriStar is responsible for maintaining the smooth operation of internal systems, providing administrative support, and ensuring top-tier customer service. Team members, including Systems Administrators, Support Specialists, and Customer Care Assistants, work together to manage system configurations, handle customer inquiries, troubleshoot issues, and support the implementation of PLM solutions. Their role is crucial in upholding TriStar's commitment to exceptional customer service and operational efficiency.

Administration and Support

The Leadership Team at TriStar, comprising the CEO, Vice President of Operations, and VP of Customer Success, is responsible for steering the company’s strategic direction, overseeing operational efficiency, and ensuring exceptional customer service. This team collaborates to align TriStar’s core principles with long-term goals, fostering a culture of excellence and innovation in Product Lifecycle Management (PLM) solutions. They are instrumental in guiding the company to maintain its strong market position and industry leadership.

TriStar

Org chart

Teams

Account Management Team

Engineering Team

Management Team

Administration and Support

Leadership Team

Offices

TriStar

Org chart

Teams

Account Management Team

Engineering Team

Management Team

Administration and Support

Leadership Team

Offices

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