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Matt Reynolds

Senior Director Of Customer Operations And Strategy at Elevate

Matt Reynolds has a diverse work experience spanning multiple industries. Matt currently works as the Director of Service Operations at Elm Street Technology since January 2022. Prior to this, they worked at IDX, LLC, where they held the roles of Technical Support Team Lead from January 2021 to January 2022 and Technical Support Specialist from November 2019 to January 2021.

Before their time at IDX, LLC, they worked at TRO Learning as an Operations Specialist from June 2019 to October 2019, where they provided administrative and operational support and managed a sales territory in the Pacific Northwest. Matt also worked at Avant Assessment as a Client Support Specialist from February 2017 to June 2019, where they worked closely with clients via phone and email.

Matt's earlier experiences include working as a Sales Specialist at REI from October 2016 to May 2018 and as a Freelance Sales, Marketing, and Design professional from March 2016 to October 2016. Matt was a Founding Member at benobe, LLC from December 2014 to March 2016, where they provided career information and media through web and mobile platforms.

Additionally, Matt served as a Regional Account Manager at Avant Assessment from November 2013 to October 2014, managing accounts in the Northeast US and international accounts. Matt also worked as a Digital Sales Lead at Barnes & Noble from May 2013 to November 2013, where they focused on selling digital products, managing department operations, providing on-the-job training, and offering technical support to customers.

From 2009 to 2011, Matt Reynolds attended the University of Central Florida. During their time there, they focused on studying Philosophy and Biomedical Science. After completing their education at the University, Matt obtained the Inbound Certification from HubSpot in October 2016.

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Previous companies

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Timeline

  • Senior Director Of Customer Operations And Strategy

    May 1, 2023 - present

  • Director Of Service Operations

    January, 2022