Gretchen Pfeifer is a seasoned professional in human capital management, serving TTEC since January 2009 in various leadership roles, including Vice President and Executive Director. Pfeifer excels as a global Human Capital Business Partner, collaborating with leadership teams to develop and implement programs in performance management, career development, and change management, while also supporting due diligence and HR integration for acquisitions across multiple regions. Previous experience includes recruitment coordination and analysis at CH2M HILL, where Pfeifer managed executive search processes and provided metrics reporting. Pfeifer holds a Bachelor of Science in Business Management from the University of Colorado Denver.
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