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Jhordane S.

Head Of Care Operations, Ting at Tucows

Jhordane S. has a diverse work experience spanning various industries and roles. They started their career as a Customer Service Representative at BMO Financial Group in 2010 before moving on to the YMCA of Greater Toronto in 2006. At the YMCA, Jhordane held roles such as Senior Associate in Recreational Sports and Games, Associate in Membership Sales and Service, and Associate Teacher in School Age & Summer Club Programs.

In 2011, Jhordane joined Rogers Communications, where they worked as a Consumer Inside Sales Consultant, Customer Care Consultant, Training Support Consultant, and Senior Learning Facilitator. Following their time at Rogers, Jhordane joined Bell Media in 2015 as a Manager of Technical Consumer Support.

Jhordane then transitioned to Nestlé in 2018, where they held positions such as Manager of Digital Development in Consumer Engagement Services and Operations Manager in Consumer Engagement Services.

In 2019, Jhordane joined DECIEM | THE ABNORMAL BEAUTY COMPANY as a Senior Manager of Customer Happiness before being promoted to Head of Customer Happiness - Global in 2020. They recently joined Tucows as the Head of Care Operations for Ting in 2023.

Jhordane S. obtained a Certificate in Adult Education and Staff Training from Seneca Polytechnic in 2020. Prior to that, their education history is unknown.

Links

Previous companies

Rogers Communications logo
Nestlé logo
BMO Financial Group logo

Timeline

  • Head Of Care Operations, Ting

    June, 2023 - present

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