Raquel Hurtado Martín

Head Of Technology - Service Delivery at TUI Group

Raquel Hurtado Martín has extensive work experience in various roles and industries. Raquel is currently working at TUI as the Head of Technology - Service Delivery, where they lead the delivery of the product backlog for business and finance stakeholders, optimizes processes, and facilitates collaboration between departments. Prior to this, they were the Global Product Owner - Payments at TUI, responsible for setting the payments strategy for all markets and acting as a liaison between technical and business stakeholders.

Before joining TUI, Raquel worked at WALK as a Manager, leading the execution of major client projects and forging strong relationships with clients. Raquel also reviewed company strategies and identified areas for improvement.

Raquel also has experience at Hotelbeds Group, where they held roles such as Programme Manager, Country Implementation Manager, Project Manager, and Global Finance Process Analyst. In these roles, they coordinated cross-project activities, supported implementation efforts, managed projects, and defined procedures and best practices.

Earlier in their career, Raquel worked as an Internal Auditor at Meliá Hotels International, where they supported hotels in implementing internal procedures and evaluated financial documents for accuracy and compliance. Raquel also worked as a Legal Executive at Comunidad de Madrid - Consejería de la Presidencia, Justicia y Portavocía del Gobierno and as a Shop Assistant at Enrico Fashion.

Overall, Raquel has a strong background in project management, strategy development, stakeholder management, and process optimization.

Raquel Hurtado Martín attended Universidad Carlos III de Madrid from 2000 to 2006. During this time, they completed a Licenciatura degree in Derecho (Law) and also a Licenciatura degree in Economía (Economics).

Links

Previous companies

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Timeline

  • Head Of Technology - Service Delivery

    October, 2023 - present

  • Global Product Owner - Payments

    October, 2022

  • Product Owner - Finance

    April, 2020

  • IT Business Integration Manager

    September, 2018