André Zezo Reis Lecci

Senior Customer Support Specialist at Turno, formerly TurnoverBnB

André Zezo Reis Lecci has a diverse work experience spanning several roles and industries. André Zezo began their professional career as a Web Designer and Graphic Designer at various organizations, including the Museu de Arte da UFC, Revista Ação em Extensão, and Universidade Federal do Ceará.

In 2017, they joined Ibyte as a Marketing Assistant before transitioning to a Sales Consultant role at iPlace - Apple Premium Reseller - Oficial in 2018.

In 2019, André worked as a Salesman at DTech and RRF Games. André Zezo then joined Turno, formerly TurnoverBnB, in 2021 as a Back Office Personnel and later became a Customer Support Specialist, responsible for assisting users, addressing their queries, and onboarding new customer support agents. André Zezo was promoted to the role of Senior Customer Support Specialist in 2022, where they also conducted performance reviews of previous customer support conversations.

Throughout their career, André has demonstrated their expertise in customer service, sales, and design.

André Zezo Reis Lecci completed their Bachelor's degree in Design de Games e Mídia Digital from the Federal University of Ceara, graduating in 2017. Prior to that, they pursued another Bachelor's degree in Computer Systems Networking and Telecommunications from the same university, completing it in 2013. Before attending the university, André attended Colégio Batista Santos Dumont from 2006 to 2009, although the specific degree and field of study are not provided.

Links

Timeline

  • Senior Customer Support Specialist

    October, 2022 - present

  • Customer Support Specialist

    January, 2022

  • Back Office Personnel

    September, 2021