Nancy Elnaggar is a Senior Manager of Yield Management at Twilio, a position held since March 2022. Prior to Twilio, Nancy served as a Senior Customer Success Manager at LinkedIn, focusing on enterprise clients and their learning and development needs from February 2021 to March 2022. Nancy's experience also includes leadership roles at CEQUENS as Trading Team Lead and Senior Account Executive, as well as roles in partnership management and technical support at companies such as Media Messenger Pty Ltd and Yahoo. Nancy's career began at Vodafone Egypt as a Senior 2nd Technical Advisor and as a coach and trainer at Ameco Tech. Nancy holds a degree in translation and literature from Ain Shams University.