Derek S.

Derek S. is a Senior Support Specialist at Tyler Technologies since September 2021, previously having worked as a Service Manager at West Coast Pool & Spa Ltd. from January 2018 to September 2021. Prior to that, Derek held the position of Manager - Service Assurance at TELUS from August 1997 to December 2017. Derek brings a wealth of experience in managing technical teams, providing customer support, and overseeing operations in the telecommunications and service industries. Derek holds certifications in ITIL Foundation, Business Analysis, and CCNA.