Jim Heckert

Jim Heckert currently serves as the General Manager and Canteen Chief at the U.S. Department of Veterans Affairs, responsible for providing affordable merchandise and services to enhance the well-being of Veterans and their families. Prior to this role, Jim held positions such as Canteen Chief at Veterans Canteen Service and General Manager at Red Lobster, where responsibilities included managing over 60 team members, enhancing restaurant operations, and overseeing safety initiatives. Jim's experience also includes a managerial role at Molly Brannigan's Traditional Irish Pub & Restaurant, emphasizing sales goals and guest satisfaction. Jim holds an Associate's degree in Culinary Arts from Le Cordon Bleu Institute of Culinary Arts-Pittsburgh and an Associate's degree in Accounting and Business/Management from Pittsburgh Technical College.