Hakim Mouhoun

Hakim Mouhoun has a diverse work experience in the field of business analysis and process management. Hakim recently worked as a Global Process Manager at Air Liquide. Prior to that, they held the position of Business Analyst Servicenow at UEFA, VKB, and Schaeffler. Hakim also worked as a Business Analyste Employee Service Management at ENGIE IT. Hakim has previous experience as a Responsable Technique Servicenow at Mercer and as a Business Implementation Manager Servicenow at AXA. Hakim began their career as a Consultant Servicenow at ENGIE and The Adecco Group. Before that, they worked as a Responsable Centre de Services at IBM. Hakim's work experience demonstrates their expertise in various aspects of service management, technology, and project execution.

Hakim Mouhoun completed their Master's degree in Conception et développement en informatique at École Normale Supérieure Paris-Saclay from 2015 to 2016. Prior to that, they obtained a Licence en Ingénierie des Systèmes d’Information in Ingénierie des systèmes from Université des Sciences et de la Technologie 'Houari Boumediène' between 2001 and 2003.

In terms of additional certifications, Hakim Mouhoun obtained various certifications related to Human Resources and IT services. Hakim completed the Human Resources (HR) Implementation certification from ServiceNow in November 2019. In the same month, they also received the Human Resources (HR) Integrations Micro-Certification Assessment from the same institution. In October 2019, Hakim Mouhoun obtained the Partner Pre-Sales Specialization: HR Service Delivery certification, and in September 2019, they acquired the Partner Sales Specialization: Human Resources Service Delivery certification, both from ServiceNow. Prior to that, in October 2018, they completed the HR Service Delivery Fundamentals certification from ServiceNow. In May 2017, Hakim Mouhoun obtained the ServiceNow Certified System Administrator certification, and in March 2017, they acquired the ITIL Foundation V3 certification from EXIN your ICT competence partner.