Project / Implementation Specialist

The Project / Implementation Specialist will be required to develop an intimate knowledge of customer needs. This position centers on expertly implementing the navigation system and effectively serving and strengthening the nationwide user base. Exceptional communication skills are a necessity.

Exciting opportunity to work in the healthcare education field. The Project Specialist will manage and support customer relations while helping to develop new education applications. This unique position entails much variety from day to day, while requiring sharp attention to detail. Successful candidates will be extremely organized, detail-minded and possess excellent customer relation skills.

Industry: This position is a part of our medical division, which is dedicated to empowering people who are facing life-altering diseases by providing them with the most comprehensive and up-to-date information about their diseases and treatment options.

Responsibilities: The Project / Implementation Specialist will develop an intimate knowledge of customer needs, anticipating concerns and providing solutions; process incoming document submissions; and perform special projects as required and assigned. Other key responsibilities include:

• Become master user of proprietary software
• Managing customer support calls
• Learning and assisting all areas of product production
• Managing timelines and project organization
• Protecting client confidentiality
• Promoting our company reputation and values through personal appearance, resourcefulness and integrity
• Understanding and upholding the policies, professional standards and values of our company and the industries we serve
• Other projects as assigned

Experience:   At least two years’ relevant work experience required.

Education: A bachelor’s degree is preferred. Equivalent work experience, with excellent references, will also be considered.

Personal Attributes:   Candidates must exhibit exceptional customer service, organizational and time-management skills. Other relevant attributes include:

• Ability to articulate and explain our products and solutions
• Resourcefulness and problem-solving skills
• Excellent written communication skills
• Strong interpersonal skills
• Ability to adapt to change
• Punctuality and reliability
• Attention to detail
• Honest and trustworthy
• Thorough and detail-oriented
• Self-motivated, capable of working independently

Technical Skills: Candidates must have strong general office skills, including proficiency with Microsoft-based operating systems, excellent Internet knowledge, and experience using other common tools, including the following:

• Microsoft Word
• Microsoft Excel
• Adobe Acrobat
• Working knowledge of database systems

Other: We work in a modern, technologically advanced office environment that promotes a courteous, collaborative culture. We offer a full benefits package that includes medical, dental, life, and long-term disability insurance; 401(k) with matching; paid holidays and paid time off. We also offer generous opportunities for continuing work-related education and career advancement. Uhlig LLC is an equal opportunity employer.

No agency inquiries accepted.

#LI-Onsite