Senior Manager, Data, Analytics & Reporting

About UJA Federation of Greater Toronto 

At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values. Together with our philanthropic, volunteer and professional leadership, we’re changing lives. 

As one of North America’s leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel and around the world. UJA advances this mission through fundraising, programs, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate, and strengthening connections with Israel and Jewish communities worldwide. 

About the Opportunity 

UJA’s Integrated Development team is looking to amplify our fundraising efforts by building a hub for all data, analytics and reporting needs. This team will be the lifeblood of the Integrated Development team.  We are seeking a Senior Manager, Data, Analytics & Reporting to support the Director, Data, Analytics and Reporting with the following mandate: 1) elevating how we collect, analyze & use data, 2) streamlining and improving the effectiveness of our reporting 3) building processes and mechanisms to proactively analyze and leverage our data to inform key UJA priorities and strategy.   

Responsibilities include, but are not limited to:  

• Implement the processes and tools to effectively capture, streamline and analyze data from all across UJA to help drive insight and action.

• Work with the Salesforce team to build value added reporting processes and reports to help guide decision making and forward-looking strategy.

• Key point of contact for the Integrated Development team to help identify key analytical priorities and needs, mining data to identify trends and insight, offering expertise and strategic guidance for key programs and initiatives.

• Tracking and reporting on all key department and fundraising metrics, as well as ROI on key initiatives, events and programs.

• Work with Salesforce team to improve the usability and effectiveness of Salesforce tool.

• Ensure donor data accuracy in Salesforce and working with key members of the Integrated Development team to streamline dashboards and initiative reporting.

• Support the Director, Data, Analytics and Reporting on pulling information monthly to help with reporting and communication with the Senior Leadership Team and Board.

• Point of contact to pull data required to support the needs of the Integrated Development team.

• Work in collaboration with Director, Strategic Operations to help step change processes and operations for the Integrated Development team.

• Ad hoc analysis and other duties as required and assigned.

Qualifications: 

• Post-secondary degree, or equivalent experience 8+ years' relevant work experience, primarily in data and process driven roles.

• Strong interpersonal skills with ability to quickly build rapport with colleagues

• Experience overseeing lay volunteers and committees considered an asset

• Ability to work independently and handle multiple priorities in a busy environment

• Advanced level of proficiency in Microsoft Excel and associated functions

• Willingness and ability to learn additional applications and platforms as needed

• Knowledge of Salesforce an asset

• Proactive with excellent organizational, prioritizing and time-management skills

• A self-starter able to leverage his/her knowledge, skills and experience to manage complex change from start to finish

• Ability to manage complex projects and budgets, working collaboratively with staff as well as with multiple stakeholders to deliver results

• An ability to think strategically and critically, developing strategic plans that achieve organizational objectives

• Strong problem-solving, decision-making and analytical capabilities with excellent attention to detail

• Enthusiasm, creativity, innovation and the ability to thrive in a fast-paced environment

• Excellent written and verbal communication skills

• Maintain a high degree of discretion and confidentiality

• Familiarity with non-profits, the Toronto Jewish community and/or experience in Jewish Communal Service considered an asset

This is a full-time permanent position. At UJA we support a flexible work schedule, and all of our employees engage in hybrid work. Engagement and connection are key to supporting the best employee experience and we want to ensure that this puts balance and well-being at the forefront of our approach to ways of working. In addition to a rich time off policy, UJA’s offices are closed on all Jewish holy days (yom tov) and we support early office closures to observe the Jewish Sabbath (Shabbat).  

We look forward to connecting with you to understanding what you can bring to the UJA team and how we can support your career goals. Qualified applicants are invited to submit a cover letter and resume. Only those applicants invited for interview will be contacted. 

Selected candidates will only be contacted through Bamboo HR or a ujafed.org email address.  No emails will come from Gmail accounts or other email accounts.  Should you receive recruitment related emails from other accounts, please forward to;  Recruitment@ujafed.org

Commitment to Inclusion and Accessibility: 

UJA Federation supports a diverse candidate and employment experience. We are proud of our dynamic professional team, which reflects the diversity of the Jewish community and general community alike in Greater Toronto. We are an equal opportunity employer and welcome applicants from all communities. We encourage you to follow us to get regular updates on open roles. We are committed to creating an inclusive and accessible workplace and believe this is essential to ensure that every member of our team can thrive. 

We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs.