Amy McKanna

Amy McKanna, MBA, has an extensive work experience spanning over 14 years. Amy is currently serving as the Vice President | Commercial Customer Experience at Umpqua Bank since October 2021. Prior to this, they worked for U.S. Bank as the Vice President | Digital Engagement for five years from 2016 to 2021.

Amy also has experience in the eCommerce industry, having worked as an eCommerce Business Manager at Walmart Global eCommerce in 2015. Amy served as a Category Manager at eBay from 2013 to 2015, specializing in Home & Garden products. Further, they worked as an Ecommerce Specialist at bareMinerals in 2012 and as an Associate Production Manager at World Market from 2010 to 2012.

In the early stages of their career, Amy held positions at RH as a Web Merchandise Marketing Assistant from 2008 to 2010, and at Williams-Sonoma, Inc. as an Ecommerce Assistant from 2007 to 2008.

Overall, Amy's diverse work experience in various roles within the eCommerce and banking sectors highlights their strong expertise in digital engagement, customer experience, and online sales strategies.

Amy McKanna holds a Master of Business Administration (MBA) degree from the Portland State University - School of Business and a Bachelor of Arts (BA) degree in History from UC San Diego. Amy also holds a certification as a Prosci® Certified Change Practitioner from Prosci, obtained in 2023.