Michelle MacCarthy

Michelle MacCarthy serves as the Global Vice President of Customer Experience at Unit4, overseeing Customer Success Management, Customer Experience Transformation, and Critical Situation teams to enhance customer outcomes through meaningful interactions with the company's software and services. Previously, Michelle held the position of Global VP of Customer Success at Flexera and has extensive experience in various customer success roles at Vibes, Sears Holdings Corporation, and other prominent companies. Michelle holds an MBA in Global Management from Fordham University's Gabelli School of Business and a Bachelor of Science in Business Administration with a focus on Marketing from Miami University.