Kelli-Anne Pasnello (formerly Pidcoe)

Kelli-Anne Pasnello (formerly Pidcoe) has extensive experience in customer service and management roles across various industries. Currently serving as Lead Customer Service Representative at United Concordia Dental since May 2017, Kelli-Anne assists members, dentists, and office assistants with dental benefits and claims questions. As the owner of KellzP Makeup, a freelance makeup artistry business launched in June 2017, Kelli-Anne showcases creativity and entrepreneurial skills. Previously, Kelli-Anne worked as an Account Representative on the Recovery Team at AutoTrakk, LLC, and as a Keyholder/Store Manager at Lady Foot Locker, where responsibilities included customer service, inventory management, and training employees. Kelli-Anne began their career at American Customer Care, where effective navigation of software and exceptional customer service were paramount. Educational credentials include an Associate's degree in Human Services from Kaplan University and a high school diploma from Williamsport Area High School.