Mitchell K.

Customer Experience Manager at United Fray

Mitchell K. has a diverse work background with experience in customer service, management, coaching, and education. Mitchell currently works as a Customer Experience Manager at United Fray since January 2022. Prior to that, they held multiple roles at Tough Mudder, including North American Ambassador Manager from April 2019 to January 2022, and Senior Customer Service Associate from January 2018 to January 2022. Mitchell also worked as a Residence Hall Director at SUNY Oneonta from September 2014 to December 2017. Earlier in their career, Mitchell gained experience as a Summer Camp Counselor and Assistant Division Head at Mid-Island Y JCC from June 2007 to August 2015. Mitchell also served as a Daycare Program Assistant and Assistant Volleyball Coach at different periods. Additionally, Mitchell worked as an Assistant Women's Basketball Coach at Herricks High School in 2014. Mitchell began their professional journey as a Resident Assistant at State University of New York College at Cortland from August 2011 to December 2013.

Mitchell K. completed their Bachelor's Degree in Physical Education Teaching and Coaching from the State University of New York Cortland between 2010 and 2014. Mitchell then pursued a Master's Degree in Sports Management at the same university from 2016 to 2019. Additionally, Mitchell K. has obtained a certification in American Red Cross First Aid/AED from the American Red Cross, although the specific time of obtaining this certification is unknown.

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Timeline

  • Customer Experience Manager

    January, 2022 - present