Adam Wright

Adam Wright has a diverse range of work experience in the IT industry. Adam is currently working as a Tier 2 Support Analyst at United Talent Agency. Prior to that, they founded and served as the Editor-In-Chief of AJS Productions, where they handled media publishing and provided support to small media groups. Adam also worked as a Desktop Support Analyst at NBCUniversal Media, LLC, where they supported users during a computer and software upgrade project. Adam has experience as a Tier II Support Operation Analyst at FreshDirect, deploying and configuring computers and providing support to multiple locations. Additionally, they have worked as a Flagship Services Advisor at Microsoft, providing customer service and troubleshooting device issues. Adam also has experience as an IT Helpdesk Technician at Standard Chartered Bank, an On Call PC Technician at Bartlett and Associates, a Helpdesk Technician at MDRC, a Concierge Support Technician at McGraw Hill, and a School Technician Support at Time To know. In these roles, they provided technical support, deployed computers, and performed hardware and software installations and repairs. Overall, Adam has a strong background in IT support and has developed excellent customer service and troubleshooting skills throughout their career.

Adam Wright's education history includes attending Technical Career Institutes, where they obtained an Associate of Applied Science (AAS) degree in Networking Technology. Adam also attended The College of Westchester for Networking Administration, although no degree information is provided. In addition to their formal education, Adam has obtained several certifications, including "Learning Windows Terminal" from LinkedIn in March 2023, "Microsoft Office 365: Administration (Office 365/Microsoft 365)" from LinkedIn in September 2022, "Windows 11 for IT Pros First Look: Supporting Users" from LinkedIn in May 2022, "macOS for IT Administrators" from LinkedIn in April 2022, and "Google IT Support Certificate" and "Google IT Support Specialization" from Coursera in September 2021.