Spencer Ethan Frankel

Incident Manager at United Talent Agency

Spencer Ethan Frankel has a diverse background in information technology and technical operations. Spencer Ethan began their career as an IT System Administrator at California Home Solution in 2012, where they managed the company's IT infrastructure. Spencer Ethan then worked as a Sales Representative at Skye Wireless, LLC before joining Best Buy as a Sales Consultant in 2014.

In 2015, Spencer became a Technical Consultant with Geek Squad, where they provided technical support and solutions to customers. Spencer Ethan then moved on to Sage Publications in 2016, where they served as a System Administrator. Their responsibilities included managing server equipment, implementing security policies, and coordinating system upgrades and migrations.

Spencer joined Sitrick and Company in 2018 as the Head of Information Technology. Spencer Ethan was responsible for coordinating technology across all areas of the business, implementing security policies, and providing 24/7 support to C-level executives. Spencer Ethan also led projects such as Windows 7 to Windows 10 migration.

In 2019, Spencer worked as a Technical Operations Manager at Strategic Information Resources. During their tenure, they created documentation for staff, coordinated daily operations, and developed workflows for automated work. Spencer Ethan also managed a team of technicians and facilitated education plans for staff growth.

Spencer then joined Lionsgate in 2020 as a Senior System Administrator. In this role, they provided technical support, managed system administration tasks, and contributed to the company's IT operations. Spencer Ethan later moved on to United Talent Agency, where they first worked as a Desktop Support Specialist II before advancing to the role of Technical Operations Manager.

Throughout their career, Spencer has demonstrated a strong skill set in system administration, technical support, and project management. Spencer Ethan has a proven ability to work collaboratively with teams and deliver high-quality results.

Spencer Ethan Frankel holds a Master's degree in Management Information Systems and Services from Southern New Hampshire University, which they acquired from 2017 to 2019. Prior to that, they obtained a Bachelor of Arts (B.A.) in Political Science and Government, as well as an Associate of Science (A.S.) in Information Technology from California State University, Northridge, where they studied from 2011 to 2016. In addition to their academic achievements, Spencer has also obtained various certifications, including A+, Amazon Web Services Solutions Architect - Professional, Apple Certified Technician, CISSP, Microsoft Certified: DevOps Engineer Expert, Network+, Salesforce Administrator, and Security+. The specific institutions and dates of completion for these certifications are not provided.

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Timeline

  • Incident Manager

    December, 2022 - present

  • Desktop Support Specialist Ll

    May, 2021