Fernanda Rivera

Fernanda Rivera is an experienced Design Coordinator specializing in UX-focused instructional design at Teleperformance since September 2020, where responsibilities include consulting on Design Thinking methodologies and overseeing graphic and digital areas. With a background as a Motion Graphic Designer, Fernanda has led user research efforts to develop user-centered products. Additionally, Fernanda serves as a part-time teacher at Universidad Iberoamericana Puebla, imparting knowledge on the UX design process. Prior experience includes roles in design and marketing coordination at Roll México, Fundación Universidad de las Américas Puebla, and Square it!, complemented by advanced degrees in Strategic Design and Innovation from IBERO Puebla.