Joseph L.

Joseph L. has a diverse work experience spanning multiple industries. Joseph is currently the Director of Operations at Penn Medicine, University of Pennsylvania Health System since March 2022. Prior to that, they worked as the Regional Manager of the South, Patient Access at Hackensack Meridian Health from April 2021 to March 2022. Joseph also held the role of Manager, Patient Access at the same company from November 2018 to April 2021, where they oversaw daily operations for multiple departments and managed a team of 40+ direct reports.

Before joining Hackensack Meridian Health, Joseph worked as the Senior Patient Access Manager at Memorial Sloan Kettering Cancer Center from July 2013 to November 2018. In this role, they provided financial services assistance to patients, reduced revenue leakage, and facilitated insurance authorizations. Joseph also worked on process improvement projects and streamlined workflows.

Prior to their healthcare roles, Joseph worked in sales. Joseph was a Regional Sales representative at AOL from July 2012 to July 2013 and a Sales Manager at Maxim Healthcare Services from January 2011 to July 2012. Joseph also gained experience as a Sales Associate at Situ8 from 2009 to 2010.

Joseph began their career as a Pharmaceutical Market Research Intern at Pinsonault Associates in May 2010. Joseph also worked as a Credit Union Assistant Manager at PSECU from 2008 to 2011.

Overall, Joseph L. has demonstrated a strong background in healthcare operations, patient access management, sales, and research throughout their career.

Joseph L. earned a Bachelor of Business Administration (BBA) degree in Business Management from Lock Haven University of Pennsylvania in 2010. In 2025, they completed a Master of Health Care Innovation degree at the University of Pennsylvania.