Felianthony Quezada

Felianthony Quezada has extensive experience in team management, operations, and overseeing performance in service areas. Felianthony has worked as a Director of Operations at UNO Call Center since 2005, responsible for staff training, recruitment, and meeting defined SLAs. Previously, Felianthony worked as an Operations Manager and Operations Supervisor at INFOTEL. Felianthony studied at Universidad Tecnológica de Santiago UTESA from 2000 to 2005.